This Privacy Policy explains our privacy practices and the principles for processing personal data in connection with the Retroporcelans.com website and services. For questions about data processing, please email [email protected].
What information do we obtain?
We obtain personal data that you voluntarily provide to us by email, through online forms, and in other direct communications with you.
When placing an order, you must provide your first and last name, contact details, delivery address, [additional data details], and any other information you choose to provide.
How do we use the personal data we obtain?
We may use the personal data we obtain to:
- provide the services and information you request;
- process your orders and prepare the necessary documents;
- provide effective customer support;
- help prevent threats or fraudulent activity;
- send you informational messages if you have explicitly agreed to receive them; and
- comply with applicable legal requirements.
We may disclose your information to third parties to comply with legal requirements, cooperate with supervisory authorities, help prevent criminal activity, and protect our legal rights and those of you and other people.
How do we protect personal data?
We use various technical and organisational security measures to protect your personal data. Your personal data is accessible only to a limited number of authorised people.
How long do we retain personal data?
We retain your personal data for as long as it is needed for the purpose for which it was obtained and as permitted or required by applicable legal requirements.
How do we use cookies?
Cookies are small text files that websites you visit save on your computer. They are used to make websites work and to provide information to website owners.
This website may set the following cookies:
- Functional cookies. These cookies are necessary for you to navigate the website and use its features. Without them, we cannot provide the services you request, such as shopping cart functionality.
- Google Analytics cookies. These cookies are used to collect statistics about visits to our website. We use this information to improve the website and our advertising activities.
- Targeted advertising cookies. These cookies are used to improve advertising effectiveness and show ads that are more likely to interest you.
- Third-party service provider cookies. Cookies may be set by third-party services used on this website, such as the Facebook Like button, YouTube videos, and [other services]. Some of these cookies may be used to track your activity on other websites. We cannot control them because they were not set by our website.
How can you opt out of cookies?
To opt out of cookies, you can use the private browsing mode provided by most browsers, such as a private window, an incognito window, or an InPrivate window. Cookies created while you are using private browsing mode are deleted when you close all browser windows.
To opt out of the collection and use of information for targeted advertising, you can use the free Your Online Choices tool or YourAdChoices.
Your rights concerning your personal data
If you are a data subject under the EU GDPR (for example, if you are an EU citizen and provide us with your personal data), you have the following rights concerning your personal data:
- Right of access. You have the right to receive information about why and how your personal data is processed. You may obtain a free copy of the personal data we hold about you in a commonly used electronic format.
- Right to rectification. You have the right to have inaccurate or incomplete personal data corrected or completed without undue delay.
- Right to erasure (the “right to be forgotten”). You have the right to withdraw your consent to the processing of personal data and to have your personal data erased without undue delay once it is no longer needed to provide the services you requested or to comply with legal requirements.
- Right to restriction of processing. You have the right to have the processing of your personal data restricted if you object and we have no legitimate grounds to continue processing, if you contest the accuracy of the data, if the processing is unlawful, or if you request restriction to establish, exercise, or defend legal claims.
- Right to object. You have the right to object to the processing of your data at any time, unless the processing is necessary for a task carried out in the public interest or there are compelling legitimate grounds for the processing.
- Other rights under the GDPR. For more information, visit the EU data protection website.